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      JPMorganChase

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      Technical Support Representative Interview

      Feb 24, 2011
      Anonymous employee
      Jersey City, NJ
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at JPMorganChase (Jersey City, NJ) in Feb 2011

      Interview

      Applied online and received a call from an internal IT Recruiter within a few days to setup a phone interview. The recruiter was very professional and thorough and passed me on to the next phase with the manager I would be reporting to. The manager gave me my technical interview with very good questions. I was then setup with a face to face interview a couple of weeks later due to internal scheduling conflicts. The environment was pleasant and the manager made me feel very comfortable, speaking with him was a breeze. I recieved an offer 2 days later.

      Interview questions [1]

      Question 1

      Service “A” won’t start. What could be the cause? (service name left out to maintain anonymity)
      1 Answer

      JPMorganChase interviews FAQs

      • Technical Support Representative applicants have rated the interview process at JPMorganChase with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Representative roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at JPMorganChase overall takes an average of 27 days.
      • Common stages of the interview process at JPMorganChase as a Technical Support Representative according to 1 Glassdoor interviews include:

        Phone interview:  25%

        Drug test:  25%

        Background check:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Associate(2019) ;
        2. Software Engineer(2003) ;
        3. Vice President(1768) ;
        4. Analyst(1333) ;
        5. Associate Banker(855) ;
        6. Relationship Banker(746) ;
        7. Senior Associate(630) ;
        8. Private Client Banker(561) ;
        9. Business Analyst(555) ;
        10. Associate Software Engineer(452) ;
        11. Executive Director(424) ;
        12. Senior Software Engineer(403) ;
        13. Financial Analyst(380) ;
        14. Bank Teller(340) ;
        15. Personal Banker(323) .


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