Group Interview. Very intimidating and complex questions. Definitely focuses on your past experience with other jobs and your efficiency to multitask and solve problems as they happen. They also want to evaluate how much of a team player you are.
Interview questions [1]
Question 1
Describe a time you went above and beyond for a customer or co-worker?
The process took 2+ months. I interviewed at JetBlue (Orlando, FL) in Jul 2018
Interview
I Applied April 28
Received An Email To Do Assessment June 1
Another Email To Do The Phone Interview June 4
Then Finally I Got My Blue Review Interview Email July 2
Went On My Interview July 17
Received Email That Same Day Saying I’m Moving Forward To The Background Check.
Interview questions [1]
Question 1
What Do You Want To Work For Jetblue And Not Other Airlines?
Tell Me About A Time You Had To Upsell To A Customer, What Did You Do?
I applied online. The process took 6 weeks. I interviewed at JetBlue (Orlando, FL) in Jan 2017
Interview
1. Apply. 2. Complete online assessment. 3. Telephone interview (automated and you can record/review/submit). 4. In person conference style with 2 dozen applicants followed by a 1 on 4 (1 interviewer 4 applicants) in person interview. 5. Background and Drug Test. 6. Email offering position.
Interview questions [1]
Question 1
A situation at work where you upsaled a client? Example of when you couldn't do what a customer wanted?
Reservations Crew Trainee applicants have rated the interview process at JetBlue with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 74.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Reservations Crew Trainee roles take an average of 38 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at JetBlue overall takes an average of 45 days.
Common stages of the interview process at JetBlue as a Reservations Crew Trainee according to 3 Glassdoor interviews include:
Phone interview: 27%
Group panel interview: 18%
Background check: 18%
Drug test: 9%
One on one interview: 9%
Presentation: 9%
Skills test: 9%
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