I applied through a recruiter. I interviewed at JetBrains (Berlin)
Interview
Hr part was quite all right, usual questions regarding experience, technology, etc.
Interview with hiring managers could definitely be better. Both interviewers looked bored and condescending since the very beginning.
I was ghosted after the interview with no feedback at all.
Interview questions [1]
Question 1
Technical scenario: cx installed product and it can't connect to SQL server.
Answer: cx doesn't have any SQL servers
I applied online. The process took 3 weeks. I interviewed at JetBrains (Germany, TX) in Jan 2023
Interview
Meet with HR, discussed expectations and CV (was quite tough thou) Meet with the team (TL, Eng, HR, one more TL) - very nice people, had cool conversation about common things
Interview questions [1]
Question 1
What is DNS and how it works? What is CA and how certificates work? How to troubleshoot performance issues(web)
Candidates applying for Technical Support Engineer roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at JetBrains overall takes an average of 38 days.
Common stages of the interview process at JetBrains as a Technical Support Engineer according to 2 Glassdoor interviews include:
Phone interview: 40%
Skills test: 40%
Group panel interview: 20%
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