I applied online. I interviewed at John Lewis & Partners
Interview
Applied online and was pretty straight forward with a 500 word limit on your previous experience. Interview followed a structure and was very relaxed friendly and informal. I was asked a number of questions and then given twenty minutes to complete a written questionnaire looking at information and matching it to the customer. Good communication throughout the process.
Interview questions [1]
Question 1
Tell us about yourself?
Tell about a time you taught someone something?
Tell us about a time you gave good customer service?
I interviewed at John Lewis & Partners (Newcastle upon Tyne, England)
Interview
Submitted CV, had a 30 min interview with a manager, and then completed a case-based group exercise with 5 others to assess how we would deal with tricky situations in the cafe
Interview questions [1]
Question 1
Tell us about a time that you have taught someone something
Group interview, task based within small groups overseen by hiring managers. Reliant on standing out within the group interviewing to get somewhere with it, answering questions and working within your mini team
I applied online. The process took 3 weeks. I interviewed at John Lewis & Partners in Apr 2026
Interview
You have to submit a CV and then take online assessment first, which is related to your personability and behaviour, Then they will send you a linke so you could book an in-person interview.
John Lewis & Partners interviews FAQs
Catering Assistant applicants have rated the interview process at John Lewis & Partners with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at John Lewis & Partners as a Catering Assistant according to 1 Glassdoor interviews include:
One on one interview: 50%
Skills test: 50%
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