I applied online. The process took 5 weeks. I interviewed at John Lewis & Partners (Glasgow, Scotland)
Interview
It was a group interview and organised very well. The instructions were clear and the space it was held in accommodated the group well. The interview was not too long and I felt encouraged and inspired when I left.
Interview questions [1]
Question 1
How would you deal with conflict with a angry customer. What would you do if you believe someone has stolen an item.
There is a group exercise and a 1-to-1 interview, which go through your previous experience and a tell me about yourself question. The group exercise is really important in showcasing your team work abilties.
I interviewed at John Lewis & Partners (London, England)
Interview
Basic retail interview. They ask for experience with customer service and examples of when you have worked in a team. They also ask what would you do in … situation
I interviewed at John Lewis & Partners (London, England)
Interview
Group interview. Asked about some scenarios and asked to discuss them in the group. It is a pretty relaxed interview and easy to stand out if you answer the questions first but make sure you let others speak and collaborate with them.
Interview questions [1]
Question 1
what to do when customer wants to know the price of an item but your ipad isn’t working?
Sales Associate applicants have rated the interview process at John Lewis & Partners with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at John Lewis & Partners as a Sales Associate according to 3 Glassdoor interviews include:
Personality test: 33%
Group panel interview: 33%
One on one interview: 33%
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