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      Justworks

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      Justworks interviewsJustworks Customer Onboarding Manager interviewsJustworks interview
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      Customer Onboarding Manager Interview

      Dec 31, 2017
      Anonymous Interview Candidate
      New York, NY
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1+ week. I interviewed at Justworks (New York, NY) in Nov 2017

      Interview

      Only went through one phone interview. Interviewer was friendly but could hardly hear her. Had to ask to repeat herself several times. I suppose that was why I didnt get a second interview.

      Interview questions [1]

      Question 1

      Do you have implementation experience?
      1 Answer
      3

      Other Customer Onboarding Manager Interview Reviews for Justworks

      Customer Onboarding Manager Interview

      Jun 12, 2026
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Justworks (New York, NY)

      Interview

      Super straight forward and easy to follow. Recruiter call, followed by assignment, then an hour long interview with two team members, followed by an hour long interview with another manager of HR.

      Interview questions [1]

      Question 1

      How do you use data to make decisions
      Answer question

      Customer Onboarding Manager Interview

      Jul 15, 2019
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Justworks (New York, NY) in May 2019

      Interview

      The hiring process was time consuming and lengthy. I first had a 20 minute phone interview, and was told, I would be receiving a writing assignment to complete. After a 2 week wait, I was told the next step was a 2.5 hour e-interview, as they were having a "work from anywhere week" It was basically (5) 30 minute interviews with people from the company. The interviews questions were standard, everyone was pretty nice, but the time of the interview was just too long, I was mentally exhausted after. At the end , I was told, I would be hearing back by the end of the week. I heard back 2 weeks later, they now wanted me to come into the office for in-face interview, with two more colleagues. I went to the office, I met with two more employees from the department, again standard questions, with a tour of the office. I waited a week to hear back, nothing. I then, received a job offer from another company, and asked Justworks, if they could just tell me if I was still being considered. 3 days later, I received a standard rejection letter. Overall, I think I wasted so much time on the writing assignment and on preparing for the long interviews. My excitement for working for this company diminished tremendously. I think they really want young 20 years old, if you are anywhere other than the beginning of your career, save yourself the trouble and time of applying. There is definitely, an age limit, I believe, I could be wrong, but, that is my perception.

      Interview questions [1]

      Question 1

      How have you impacted someone else's career?
      Answer question
      1
      avatar
      Justworks response
      7y
      Thanks for this feedback and I’m sorry you had a negative interview experience with delays. We try very hard to keep all candidates moving through our process swiftly. The delays you faced in the process are definitely frustrating, and I’m sorry about them. Please know that they were not intentional, and our goal is to be efficient and never leave candidates hanging. Lastly, on my team, we almost exclusively hire for caring streak and team fit, which has resulted in a very diverse group of service professionals of all ages. I would love any additional thoughts you have about your experience - you can reach me at jason [at] justworks.com. Thanks again for your feedback, Jason Jason Whitman VP, Customer Success

      Jobs at Justworks

      5 jobs in United States
      Senior IT Support Engineer, Site Lead
      Phoenix, AZ
      ·
      $113K - $141K /yr
      (Employer provided)
      View job
      Senior Software Engineer, Product Foundations
      New York, NY
      ·
      $168K - $235K /yr
      (Employer provided)
      View job
      Engineering Manager, Product Foundations
      New York, NY
      ·
      $205K - $262K /yr
      (Employer provided)
      View job
      Senior Events Marketing Strategist
      New York, NY
      ·
      $131K - $169K /yr
      (Employer provided)
      View job
      Director, Payroll Business Lead (DRI)
      New York, NY
      ·
      $240K - $264K /yr
      (Employer provided)
      View job

      Justworks interviews FAQs

      • Customer Onboarding Manager applicants have rated the interview process at Justworks with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 37.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Onboarding Manager roles take an average of 35 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Justworks overall takes an average of 21 days.
      • Common stages of the interview process at Justworks as a Customer Onboarding Manager according to 3 Glassdoor interviews include:

        Phone interview:  38%

        One on one interview:  25%

        Skills test:  13%

        Personality test:  13%

        Group panel interview:  13%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(61) ;
        2. Account Manager(19) ;
        3. Software Engineer(17) ;
        4. Sales(16) ;
        5. Sales Development Representative (SDR)(15) ;
        6. Manager(14) ;
        7. Customer Success Representative(12) ;
        8. Senior Software Engineer(12) ;
        9. Customer Service Representative(11) ;
        10. Customer Success(11) ;
        11. Sales Development Associate(11) ;
        12. Customer Success Manager(9) ;
        13. Analyst(8) ;
        14. Customer Success Manager (CSM)(6) ;
        15. Product Manager(6) .


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