I applied online. I interviewed at KFC (Ottawa, ON) in Apr 2020
Interview
One telephonic and one face-to-face interview with the store manager. If selected you will be asked to work from the next date you are available. The interview is usually easy
Interview questions [1]
Question 1
What is your next 5 years plan?
how would to convince an angry customer?
I applied through other source. The process took 1 day. I interviewed at KFC (Edinburgh, Scotland) in Jan 2022
Interview
Face to Face interview with the store manager during peak working hours and discussing the capability of how to manage it with available resources.Leadership skills and customer management were also tested during the interview.
Interview questions [1]
Question 1
Just basic management related scenarios and how we tackle it
The interview is a quick and easy process. Most of the time they do open interviews and hire as long as you don't have any criminal background. For shift leaders you should at least have some sort of fast food experience.
Shift Manager applicants have rated the interview process at KFC with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 61.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Shift Manager roles take an average of 2 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at KFC overall takes an average of 9 days.
Common stages of the interview process at KFC as a Shift Manager according to 10 Glassdoor interviews include:
One on one interview: 27%
Background check: 19%
Presentation: 15%
Personality test: 12%
Other: 12%
Skills test: 8%
IQ intelligence test: 4%
Drug test: 4%
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