They asked mostly about customer service experience, very thorough, explained very well, described the position very detailed and what to expect, position is highly competitive, gave a lot of information about the job
Call Center Customer Service Representative applicants have rated the interview process at Kaiser Permanente with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
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