I applied online. I interviewed at Kaiser Permanente
Interview
After I was informed I had an interview, I received an email stating they had re-reviewed my resume and decided I did not qualify for the position. Was not contacted further.
2
Other Patient Access Representative Interview Reviews for Kaiser Permanente
I applied online. The process took 2 weeks. I interviewed at Kaiser Permanente
Interview
I applied online at the organization's job portal Screening with recruiter calling Online assessment Interview by MS team The result of the application need to check on the website. No other communication.
Interview questions [1]
Question 1
Telling customer service experience How to organize the fast pacing work environment
Zoom interview. First question was tell me about yourself, what I knew about the job, and other general questions related to the job description. The interviewer explained the job description and went over training.
I applied online. I interviewed at Kaiser Permanente (Renton, WA) in May 2022
Interview
Series of questions related to your previous work experience and how you handled difficult customers or encountered challenging workplace situations. Must be proficient with call handling and computers. Do you know any medical terminology?
Patient Access Representative applicants have rated the interview process at Kaiser Permanente with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Access Representative roles take an average of 22 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Kaiser Permanente overall takes an average of 35 days.
Common stages of the interview process at Kaiser Permanente as a Patient Access Representative according to 10 Glassdoor interviews include:
Phone interview: 26%
One on one interview: 16%
Skills test: 13%
Drug test: 13%
Group panel interview: 10%
Presentation: 10%
Other: 3%
IQ intelligence test: 3%
Personality test: 3%
Background check: 3%
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