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      Kaiser Permanente

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      Related searches: Kaiser Permanente reviews | Kaiser Permanente jobs | Kaiser Permanente salaries | Kaiser Permanente benefits | Kaiser Permanente conversations
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      Kaiser Permanente interviews FAQs

      • Candidates applying for Customer Service Representative/TSR roles take an average of 120 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Kaiser Permanente overall takes an average of 35 days.
      • Common stages of the interview process at Kaiser Permanente as a Customer Service Representative/TSR according to 1 Glassdoor interviews include:

        Drug test:  33%

        One on one interview:  33%

        Presentation:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Registered Nurse(778) ;
        2. Medical Assistant(299) ;
        3. Registered Nurse, BSN(276) ;
        4. Customer Service Representative(253) ;
        5. Project Manager(251) ;
        6. Director(161) ;
        7. LVN(148) ;
        8. Staff RN(143) ;
        9. Pharmacy Technician(136) ;
        10. Physician(131) ;
        11. Licensed Vocational Nurse (LVN)(130) ;
        12. Intern(122) ;
        13. Manager(114) ;
        14. Administrative Assistant(111) ;
        15. Consultant(111) .


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    • Customer Service Representative/TSR Interview

      Jul 6, 2021
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 months. I interviewed at Kaiser Permanente in Jan 2017

      Interview

      Call Center simulated test on the computer, if you pass then called in for a 1 on 1 interview. Before the interview you are given a paper with about 5 questions on it. You are to write down your answers and the interviewer will go over it during the interview.

      Interview questions [1]

      Question 1

      What would you do if it’s time for your break and your stuck on a call?
      Answer question

      Jobs at Kaiser Permanente

      72 jobs in United States
      Service Representative-Ambulatory Services
      Bellflower, CA
      ·
      $30 - $33 /hr
      (Employer provided)
      View job
      Patient Financial Advisor
      Hillsboro, OR
      ·
      $34 - $42 /hr
      (Employer provided)
      View job
      Patient Access Representative I (On-Call)
      Clackamas, OR
      ·
      $29 - $35 /hr
      (Employer provided)
      View job
      Patient Access Representative I (On-Call)
      Clackamas, OR
      ·
      $29 - $35 /hr
      (Employer provided)
      View job
      Sales Representative I - Group Sales
      Honolulu, HI
      ·
      $55K - $72K /yr
      (Employer provided)
      View job
      View all Customer Service Representative/TSR Jobs