I interviewed at Kaiser Permanente (Sacramento, CA)
Interview
I have had multiple interviews with Kaiser, but two stand out; one was with an extremely large panel of people (10), and there was absolutely zero diversity. I maintained eye contact with people throughout the interview but there or a few ladies who were laughing And whispering amongst themselves during my interview and I couldn’t understand why. Another interview, the panel of six wouldn’t even show their faces during my virtual interview. It was rather disturbing.
Interview questions [1]
Question 1
One question was handed to me before my interview. It was related to an employee who continually made mistakes and how I would address that specific employee Who had a habit of getting needlesticks.
I applied online. The process took 3 months. I interviewed at Kaiser Permanente (Atlanta, GA) in Mar 2021
Interview
Was scheduled for a virtual panel interview I was on camera but NONE of the panel had the courtesy to do the same. I have never had such an experience where the person you’re interviewing with does not present themselves
Candidates applying for Customer Service Manager roles take an average of 90 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Kaiser Permanente overall takes an average of 35 days.
Common stages of the interview process at Kaiser Permanente as a Customer Service Manager according to 2 Glassdoor interviews include:
Drug test: 20%
Personality test: 20%
Presentation: 20%
Group panel interview: 20%
IQ intelligence test: 20%
Here are the most commonly searched roles for interview reports -