Customer Success Manager (CSM) applicants have rated the interview process at Kantata with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 82.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager (CSM) roles take an average of 41 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Kantata overall takes an average of 29 days.
Common stages of the interview process at Kantata as a Customer Success Manager (CSM) according to 3 Glassdoor interviews include:
Phone interview: 20%
Presentation: 20%
Skills test: 20%
Background check: 10%
Group panel interview: 10%
Personality test: 10%
One on one interview: 10%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Kantata (Jacksonville, FL) in Dec 2025
Interview
The posting was found the job using a board called 'Welcome to the Jungle', which connected to the Kantata jobvite board for the company for the application. 2 weeks later an email is received back, inviting the start of the interview. First step was a 15 question homework assignment, which both restated the job description, and where all the questions pertained to the CSM role. The assignment was completed NYE, and the following week, I got an offer from the same kantatacareers.com email address. Unfortunately, the kantatacareers.com address was a spoofed address, and the entire thing was a hoax. YOU HAVE BEEN WARNED
Interview questions [1]
Question 1
Fifteen questions on how to run a book of business as a CSM
I applied through an employee referral. The process took 2 months. I interviewed at Kantata (Irvine, CA) in Jul 2022
Interview
Took a decent amount of time to get through (application to final offer was about 2 months). First interview was vetting then moved through interview with Dept Lead and then Manager.
Interview questions [1]
Question 1
Asked about past experience, and also discussed potential roles (there were a couple of paths/options based on experience).
I applied online. The process took 3 weeks. I interviewed at Kantata (London, England) in Jan 2019
Interview
A positive experience with a welcoming HR representative, and subsequent management individuals. Whilst being thorough it was not overbearing and consisted of 3 stages: Screening, Introductory, Presentation. This was in person at the London UK office.
Interview questions [1]
Question 1
Many questions around past experience as well as person al interests