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      Kaseya

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      IT Help Desk Interview

      Nov 10, 2025
      Anonymous Interview Candidate
      Orlando, FL
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Kaseya (Orlando, FL) in Jun 2025

      Interview

      They're looking at lots of candidates, especially with more experience. I realized though that they are not considering junior candidates. It's an entry level position, I think opportunity should be expanded a bit to those with stronger work ethics and client experience.

      Interview questions [1]

      Question 1

      They made sure to ask me technical questions.
      Answer question

      Kaseya interviews FAQs

      • IT Help Desk applicants have rated the interview process at Kaseya with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 48% positive. This is according to Glassdoor user ratings.
      • Candidates applying for IT Help Desk roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Kaseya overall takes an average of 21 days.
      • Common stages of the interview process at Kaseya as a IT Help Desk according to 1 Glassdoor interviews include:

        Phone interview:  50%

        Skills test:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Account Manager(364) ;
        2. Senior Account Manager(86) ;
        3. Software Engineer(66) ;
        4. Senior Software Engineer(48) ;
        5. Associate Account Manager(44) ;
        6. Account Executive(38) ;
        7. Technical Support Engineer(38) ;
        8. Inside Sales Manager(37) ;
        9. Manager(37) ;
        10. Business Analyst(27) ;
        11. Customer Support Engineer(24) ;
        12. Sales(21) ;
        13. Software Developer(21) ;
        14. Sales Manager(19) ;
        15. Solution Specialist(19) .


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      Jobs at Kaseya

      6 jobs in United States
      Marketing Support Specialist
      Franklin, TN
      ·
      $46K - $65K /yr
      (Glassdoor est.)
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      Collections Specialist
      Miami, FL
      ·
      $36K - $50K /yr
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      Strategic Account Manager
      Miami, FL
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      Strategic Account Manager
      Norwalk, CT
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      Sr. Staff Network Software Engineer
      Sunnyvale, CA
      ·
      $106K - $161K /yr
      (Glassdoor est.)
      View job
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