I applied online. The process took 1 week. I interviewed at KeyBank (Buffalo, NY) in Apr 2020
Interview
Very straight forward, friendly. They asked very basic questions and it was a fast process. They wanted to know my strengths and if I could handle angry customers. The interviewer was very polite.
Call Center Customer Service Representative applicants have rated the interview process at KeyBank with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Customer Service Representative roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at KeyBank overall takes an average of 26 days.
Common stages of the interview process at KeyBank as a Call Center Customer Service Representative according to 1 Glassdoor interviews include:
Phone interview: 100%
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