I applied online. The process took 1 week. I interviewed at KeyBank (Amherst, NY) in Jun 2016
Interview
I applied online, interviewed with a recruiter over the phone. Went in to a hiring fair, met with two of the managers had an average interview with them, very easy interview, managers were super friendly. They asked if I had time to speak to a dept manager, she basically went over everything they already had, asked a few more questions. She then offered me the job, I went in with a staffing consultant to go over pay and time slots available.
I applied through a recruiter. I interviewed at KeyBank
Interview
2 person interview, they tag team you with questions? But all in all it is fairly easy interview. A lot of what would you do in this situation kind of questions
Customer Service Representative II applicants have rated the interview process at KeyBank with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative II roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at KeyBank overall takes an average of 26 days.
Common stages of the interview process at KeyBank as a Customer Service Representative II according to 2 Glassdoor interviews include:
Drug test: 17%
Personality test: 17%
Group panel interview: 17%
Background check: 17%
Skills test: 17%
Phone interview: 17%
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