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    • Contact Center Specialist Interview

      Jan 12, 2017
      Anonymous Interview Candidate
      Brooklyn, OH
      Declined offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at KeyBank (Brooklyn, OH) in Jan 2017

      Interview

      Four people were to interview at 5pm. You must bring an ID to enter the building. We all were escorted into a room by the hiring manager, there were 4 different tables set up (one for each of us). Each applicant was interviewed by 2 people (one of which was a manager and the other a peer) who switched up asking and answering the questions.

      Interview questions [1]

      Question 1

      What don't you like about your current job?
      Answer question
      2

      KeyBank interviews FAQs

      • Contact Center Specialist applicants have rated the interview process at KeyBank with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Contact Center Specialist roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at KeyBank overall takes an average of 26 days.
      • Common stages of the interview process at KeyBank as a Contact Center Specialist according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Phone interview:  33%

        IQ intelligence test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Personal Banker(305) ;
        2. Branch Manager(143) ;
        3. Teller(127) ;
        4. Bank Teller(120) ;
        5. Lead Teller(102) ;
        6. Relationship Manager(82) ;
        7. Financial Wellness Consultant(71) ;
        8. Analyst(69) ;
        9. Licensed Relationship Manager
      (49) ;
    • Customer Service Representative(40) ;
    • Intern(37) ;
    • Manager(37) ;
    • Retail Banking Intern(36) ;
    • Private Client Banker(32) ;
    • Account Manager(22) .
    • Jobs at KeyBank

      74 jobs in United States
      Consumer Loan Origination Support Specialist
      Brooklyn, OH
      ·
      $19 - $25 /hr
      (Employer provided)
      View job
      Customer Service Specialist- Consumer Banking
      Brooklyn, OH
      ·
      $18 - $23 /hr
      (Employer provided)
      View job
      Branch Manager
      Copake, NY
      ·
      $69K - $105K /yr
      (Employer provided)
      View job
      Administrator
      Brooklyn, OH
      ·
      $63K - $96K /yr
      (Employer provided)
      View job
      Branch Manager
      Kennebunk, ME
      ·
      $69K - $105K /yr
      (Employer provided)
      View job
      View all Contact Center Specialist Jobs