Relationship Manager applicants have rated the interview process at KeyBank with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Relationship Manager roles take an average of 17 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at KeyBank overall takes an average of 26 days.
Common stages of the interview process at KeyBank as a Relationship Manager according to 15 Glassdoor interviews include:
Background check: 21%
Phone interview: 21%
Drug test: 16%
One on one interview: 16%
Group panel interview: 14%
Skills test: 7%
IQ intelligence test: 3%
Personality test: 2%
Presentation: 2%
Here are the most commonly searched roles for interview reports -
The process took 2 weeks. I interviewed at KeyBank in Dec 2010
Interview
Applied on line at their website. HR coordinator contacts you. Then you do a short phone interview. From there they will send out your application and resume to branch mgrs. You then are contacted to do one on ones with them. If they like you they will further you through the process. Background checks, drug screening, and a credit check is done. This takes about two - three weeks. Then they contact you to make you a offer over the phone then a formal letter is sent. The whole process is 2-3 weeks in length.
Interview questions [2]
Question 1
Give specific situations on how you gave exceptional customer service.
I applied through college or university. The process took 3 weeks. I interviewed at KeyBank in Mar 2017
Interview
All behavioral interview questions. They liked to see the STAR process to “explain a time when…”. Found it helpful to prepare by thinking of a few good client interaction stories ahead of time and try to draw examples from that and apply STAR to each answer.
I applied online. The process took 2 weeks. I interviewed at KeyBank (Portland, ME) in Sep 2014
Interview
Interviewed with Branch Manager first then met with another Branch Manager and Area Retail Leader. Interview Process was comfortable and familiar. The company in which background checks and hiring process was outsourced to was frustrating and non communicative.
Interview questions [1]
Question 1
Tell me about yourself. Tell me about a time when you had a handle an unhappy customer. Tell me about a time you were presented with a challenge. How do you manager several tasks with varying levels or urgency?
Very elementary questions asked during my interview. First step through their hr group which basically describes the position, asked about my salary requirements. Second interview was basically the same except for more basic questions.