Lead Teller applicants have rated the interview process at KeyBank with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Lead Teller roles take an average of 17 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at KeyBank overall takes an average of 26 days.
Common stages of the interview process at KeyBank as a Lead Teller according to 12 Glassdoor interviews include:
Phone interview: 20%
Background check: 17%
Drug test: 17%
One on one interview: 15%
Skills test: 12%
Presentation: 7%
IQ intelligence test: 5%
Group panel interview: 2%
Other: 2%
Personality test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at KeyBank (Seattle, WA)
Interview
Once I sent my application in I received an email for an assessment. The next morning I was contacted by an recruiter for an phone interview. The next day I received a call to come in for a face to face interview but because i couldn't make the date given and asked for the following day, they decided NOT to move forward with the interview. The women that called me from the bank told me she had to ask her manager if she was available the following day and she said she would call me back but never did. I sent a follow up email for an update but never received a response.
Interview questions [1]
Question 1
Tell me a time when you had to deal with a difficult customer and how did you handle it?
I applied through a recruiter. I interviewed at KeyBank
Interview
I first did a pre screening with a recruiter. Then had three rounds of interviews, all STAR method questions. Got my offer via phone call. Background check time frame was not too long. Overall a great experience
Interview questions [1]
Question 1
Name a time you had to deal with a difficult customer and how did you resolve it
I applied online. The process took 1+ week. I interviewed at KeyBank (Glastonbury, CT) in Apr 2024
Interview
The first part is a phone interview. You speak to a recruiter who asked some simple questions about previous experience. Afterwards you are scheduled for an in person interview with the branch manager.
It was an online interview. It was very informative, although once I got the position I felt as though it was inaccurately portrayed to me. Other than that, the interview process was pleasant.
Interview questions [1]
Question 1
To name a time I had to think critically and diffuse a situation with a customer.