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      Keywords Studios

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      Related searches: Keywords Studios reviews | Keywords Studios jobs | Keywords Studios salaries | Keywords Studios benefits
      Keywords Studios interviewsKeywords Studios Player Support Agent interviewsKeywords Studios interview
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      Player Support Agent Interview

      Nov 15, 2021
      Anonymous Interview Candidate
      Katowice
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 months. I interviewed at Keywords Studios (Katowice) in Sep 2021

      Interview

      I've submitted my application on Septembre and received a feedback after some days, they asked me to pass a language test online ( it's a remote position ) which I did right away, and since then, we're mid November now, I never received a word whatsoever even if I sent 2 reminders about my application. In any case it's not professionnal to not give a feedback even if it's a negative one, I was frustrated for a long time and even turned down some jobs for this one because I thought it fits me better.

      Interview questions [1]

      Question 1

      Languages test
      Answer question
      avatar
      Keywords Studios response
      4y
      Thank you for sharing the feedback with us. We are sorry about your experience during the recruitment process. We are doing our best to respond to all our candidates, therefore we will investigate to check what might have happened here. We encourage you to contact us again regarding your application, so that we can track it and finalize processing you as potential Keywords hire.

      Other Player Support Agent Interview Reviews for Keywords Studios

      Player Support Agent Interview

      Apr 25, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Keywords Studios

      Interview

      Just asked what customer service is and if i play games, asked about recent experience in gaming industry and customer service industry. i thought there will be another interview but i was shocked i got the job offer right away

      Interview questions [1]

      Question 1

      What are the games you play
      Answer question

      Player Support Agent Interview

      Sep 7, 2024
      Anonymous employee
      Manila, Manila
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Keywords Studios (Manila, Manila)

      Interview

      My interview process was structured and engaging, with clear communication at each stage. The interviewers asked thoughtful questions, provided feedback, and ensured I understood the role and expectations thoroughly. The overall experience was good.

      Interview questions [1]

      Question 1

      How do you handle customer complaints
      Answer question

      Player Support Agent Interview

      Jun 9, 2024
      Anonymous employee
      Manila, Manila
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Keywords Studios (Manila, Manila)

      Interview

      The interview process was smooth. People are nice and very polite. The overall process was done in an orderly manner and was able to accomplish it in around an hour.

      Interview questions [1]

      Question 1

      Are you open to work shifting schedule?
      Answer question

      Keywords Studios interviews FAQs

      • Player Support Agent applicants have rated the interview process at Keywords Studios with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 56.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Player Support Agent roles take an average of 25 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Keywords Studios overall takes an average of 21 days.
      • Common stages of the interview process at Keywords Studios as a Player Support Agent according to 17 Glassdoor interviews include:

        Skills test:  31%

        One on one interview:  24%

        Personality test:  10%

        Phone interview:  10%

        Other:  7%

        Drug test:  3%

        Presentation:  3%

        Group panel interview:  3%

        Background check:  3%

        IQ intelligence test:  3%

      • Here are the most commonly searched roles for interview reports -

        1. FQA Tester(219) ;
        2. Player Support Agent(201) ;
        3. LQA Game Tester(80) ;
        4. Localization QA Tester(57) ;
        5. QA/LQA Tester(52) ;
        6. Development Support(50) ;
        7. Lqa Tester(50) ;
        8. Game Tester(47) ;
        9. QA Tester(40) ;
        10. Manual QA Tester(39) ;
        11. Project Manager(34) ;
        12. Software QA Tester(32) ;
        13. Quality Assurance(31) ;
        14. Player Support(22) ;
        15. Customer Service Representative(20) .


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      Jobs at Keywords Studios

      11 jobs in United States
      Environment Artist - GameSim - Talent Pipeline
      New Orleans, LA
      ·
      $70K - $75K /yr
      (Employer provided)
      View job
      Environment Artist - GameSim - Talent Pipeline
      Orlando, FL
      ·
      $70K - $75K /yr
      (Employer provided)
      View job
      Environment Artist - GameSim - Talent Pipeline
      Austin, TX
      ·
      $70K - $75K /yr
      (Employer provided)
      View job
      Lighting Artist - GameSim - Talent Pipeline
      Orlando, FL
      ·
      $70K - $80K /yr
      (Employer provided)
      View job
      Lighting Artist - GameSim - Talent Pipeline
      New Orleans, LA
      ·
      $70K - $80K /yr
      (Employer provided)
      View job
      View all Player Support Agent Jobs