I applied online. The process took 4 weeks. I interviewed at Keywords Studios (Redmond, WA) in Oct 2018
Interview
I applied online for a position in player support for a major online video game. It started with a phone screen, where they said they wanted to consider me for a similar role that I hadn't applied for. I said that was fine. I received another call from a different HR person asking if I was interested in a third role there was well. I told them I was open to any of the opportunities. I then got a call from the first recruiter again saying they didn't want to consider me for the role if I was willing to accept the other role they had just asked me about. They wanted me to be "committed" to the first position. I didn't know at all what was going on, but essentially had to beg the person to keep me in consideration. They got brought into a two-round, in-person interview. The first one had two people asking questions together for about 30 min, then a 15 min follow-up with a higher manager. Afterwards I got an offer and accepted.
I applied online. The process took 4 weeks. I interviewed at Keywords Studios (Redmond, WA) in Oct 2018
Interview
I applied online for a position in player support for a major online video game. It started with a phone screen, where they said they wanted to consider me for a similar role that I hadn't applied for. I said that was fine. I received another call from a different HR person asking if I was interested in a third role there was well. I told them I was open to any of the opportunities. I then got a call from the first recruiter again saying they didn't want to consider me for the role if I was willing to accept the other role they had just asked me about. They wanted me to be "committed" to the first position. I didn't know at all what was going on, but essentially had to beg the person to keep me in consideration. They got brought into a two-round, in-person interview. The first one had two people asking questions together for about 30 min, then a 15 min follow-up with a higher manager. Afterwards I got an offer and accepted.
Candidates applying for Support Specialist roles take an average of 28 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Keywords Studios overall takes an average of 21 days.
Common stages of the interview process at Keywords Studios as a Support Specialist according to 2 Glassdoor interviews include:
One on one interview: 25%
Group panel interview: 25%
Background check: 25%
Phone interview: 25%
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