I applied through an employee referral. The process took 2 weeks. I interviewed at Kirkland's (Indianapolis, IN) in Mar 2021
Interview
It was more laid back and looking at past experiences. They asked questions such as looking at past experiences with good or bad customer service. Overall they need more team members and if you seem qualified then it could be a good fit.
Interview questions [1]
Question 1
What would be the most difficult customer experience you have worked with and how did you resolve it?
I applied through an employee referral. I interviewed at Kirkland's
Interview
They will ask you very basic questions about yourself. Mainly they just want to know an overview of your background and your overall character and work ethic. May be different for manager positions
Super easy interview process. Pre-interview phone call with store manager, then show up in person for one interview. As this is a front facing role, the questions are mostly based on customer service.
I applied online. I interviewed at Kirkland's (Brunswick, GA) in Feb 2026
Interview
My interview with Kirklands was timely and professional. The manager adequately described the requirements of the job and asked appropriate questions about my experience. I was offered the position on the spot with clarity on what my responsibilities were.
Interview questions [1]
Question 1
One question was what experience did I have that pertained to the position I was applying for.
Sales Associate applicants have rated the interview process at Kirkland's with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 69.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 62 user submitted interviews for this role. To compare, the hiring process at Kirkland's overall takes an average of 9 days.
Common stages of the interview process at Kirkland's as a Sales Associate according to 62 Glassdoor interviews include:
One on one interview: 38%
Background check: 11%
Phone interview: 10%
Skills test: 8%
Group panel interview: 7%
Drug test: 6%
Personality test: 6%
Presentation: 6%
Other: 6%
IQ intelligence test: 4%
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