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      Kirkland's

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      Kirkland's interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Kirkland's with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 69.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 3 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Kirkland's overall takes an average of 9 days.
      • Common stages of the interview process at Kirkland's as a Customer Service Representative according to 2 Glassdoor interviews include:

        Drug test:  25%

        Presentation:  25%

        One on one interview:  25%

        Skills test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(195) ;
        2. Store Manager(92) ;
        3. Assistant Manager(85) ;
        4. Senior Assistant Manager(45) ;
        5. Retail Sales Associate(34) ;
        6. Key Holder(24) ;
        7. Sales Associate/Cashier(20) ;
        8. Cashier(19) ;
        9. Part Time Sales Associate(18) ;
        10. Seasonal Sales Associate(18) ;
        11. Assistant Store Manager(17) ;
        12. Manager(16) ;
        13. Sales Floor Team Member(14) ;
        14. Senior Assistant Store Manager(12) ;
        15. Third Assistant Manager(12) .


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      Customer Service Representative Interview

      Sep 24, 2015
      Anonymous employee
      Las Vegas, NV

      Other Customer Service Representative Interview Reviews for Kirkland's

      Customer Service Representative Interview

      Sep 12, 2021
      Anonymous employee
      Tuscaloosa, AL
      Accepted offer
      Positive experience
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 3 days. I interviewed at Kirkland's (Las Vegas, NV) in Oct 2012

      Interview

      It was very short and very generic. The young lady interviewing me was very courteous and kind, but very inexperienced. She had a lot to learn about being a store manager.

      Interview questions [1]

      Question 1

      Why Kirklands?
      1 Answer
      Easy interview

      Application

      I applied in-person. I interviewed at Kirkland's (Tuscaloosa, AL) in Oct 2019

      Interview

      The Interview was very easy I was offered the job on the spot. They ask how would you handle customers why do you want to work for this company and what do you think you would bring to the company

      Interview questions [1]

      Question 1

      How would you handle a difficult customer
      Answer question

      Jobs at Kirkland's

      586 jobs in United States
      Sales Leader - Kirkland's Home - Part Time
      Fort Worth, TX
      View job
      Store Manager - Kirkland's Home
      Schererville, IN
      ·
      $38K - $49K /yr
      (Glassdoor est.)
      View job
      Flooring Sales Associate
      Evans, GA
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Senior Assistant Manager - Kirkland's Home
      Katy, TX
      ·
      $35K - $58K /yr
      (Glassdoor est.)
      View job
      Senior Assistant Manager - Kirkland's Home
      Cypress, TX
      ·
      $35K - $61K /yr
      (Glassdoor est.)
      View job
      View all Customer Service Representative Jobs