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      Klaviyo

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      Customer Success Manager - SMB Interview

      Dec 4, 2023
      Anonymous Interview Candidate
      Boston, MA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Klaviyo (Boston, MA) in Nov 2023

      Interview

      Phone Screen - 15 min Interview with Hiring Manager - 30 min Interview with 2 other CS Team Managers - 30 min x2 Case Study Presentation - 45 min to prep, 45 min with Hiring Manager and another team member Transparent process throughout. Only negative was that I had to wait til Monday afternoon and ask about the decision, as opposed to hearing back the week of, as I was told. I was also given some information to prep for the interview round with 2 managers and none of that was used. So I was a bit caught off guard. Overall a great experience. I'm grateful for the opportunity and I trust their decision that I wasn't a good fit for them.

      Interview questions [1]

      Question 1

      Q: Why do you want to work for Klaviyo?
      Answer question