Klaviyo Senior Project Manager interview questions

Due to the ongoing pandemic, the interviews were all conducted remotely over the course of 3.5 weeks. Process included: - 30 minute call with technical recruiter - Hour-long video call with Group Product Manager - Take home assignment (suggested 4 hours of work) - "On-site" interview that included video calls (varying in length from 30 minutes to an hour) with senior product manager, lead engineer, group product manager and product manager to go through a "white-boarding" exercise, designer and product manager, group product manager, and CPO. The process was pretty straight forward and I enjoyed all of the conversations I had with the people I met. The questions were all straight forward and your run-of-the-mill PM questions: i.e. when did you have to use data to make a decision, how do you manage competing priorities, how do you measure success of a product, walk me through your process from ideation to release, etc... Everyone I met seemed like they genuinely loved working at Klaviyo and they were also all actively engaged during the interviews. And the recruiter had been communicative and helpful throughout the process leading up to the final round interview. However, like other reviewers here, I was also ghosted after the final round interview. I was told that I would be contacted with next steps in the following days. When I was not contacted I followed up with the recruiter a couple of times for an update but was ignored. It took emailing one of the individuals I interviewed with to understand what the outcome was and they were kind enough to deliver feedback as to why they were not extending an offer. I share the same sentiments with other posters that the "ghosting" method is disrespectful and unprofessional not only to the candidates but to the current members of the product team as it becomes a poor reflection on them. It was a time-consuming process for both candidates and employees - costing candidates a lot of opportunity cost (especially in the middle of the pandemic) and costing the company money by taking up important resources. Additionally, the feedback I received did not line up with what had been conveyed to me throughout the process. I was told they were looking for resourceful, data-driven product managers that would be able to take on any task but was told that I did not fit the needs of the team because I did not deep enough experience in a certain area. While I was upset that I did not receive an offer, had I been told in a timely manner about the decision I would have rated this as very positive experience. However, the "ghosting" tactic quickly turned it into a negative experience. Nonetheless, it seems like it's an exciting time for Klaviyo and they do have a talented team in place to help take in forward. Hopefully they are able to work out their kinks in the recruiting process and talent recognition so that it no longer reflects poorly on the rest of the company.

Hiring recruiter followed up on an application and set up a call. They showed up 10 minutes late for a 30 minute discussion, gave the generic background etc. type of call, and was told I would hear back in 1-2 days for next steps. Never heard back. This is pretty much in line with Klaviyo's HR feedback in these reviews and typical of recruiters in general.