I interviewed with what I was told was a fill in manager. She was very friendly and asked me to fill out a paper with my availability. She asked me mostly questions about my previous experiences. After 15 minutes another manager came in to interview me and she was also very friendly. She also asked me questions about experiences and customer service related questions. She offered me the job and I accepted.
Interview questions [1]
Question 1
If you are assisting a customer and another customer approaches you, what are you to do?
I applied online. The process took 3 weeks. I interviewed at Kohl's (Bullhead City, AZ) in Jul 2018
Interview
The interview process was extremely simple and easy. The whole process took a little over three and a half weeks. That is from start to finish meaning application was filled out, interview was scheduled, job was offered. They did a background check and emailed me about orientation.
Service Associate applicants have rated the interview process at Kohl's with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Associate roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Kohl's overall takes an average of 11 days.
Common stages of the interview process at Kohl's as a Service Associate according to 2 Glassdoor interviews include:
IQ intelligence test: 25%
Drug test: 25%
Presentation: 25%
One on one interview: 25%
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