I applied online. The process took 2 weeks. I interviewed at Kohl's (Los Angeles, CA) in Nov 2019
Interview
The “check in” area was the customer service desk where there were a lot of people in line. The associates took their sweet time calling people so it took forever to check in. When I was finally able to, they lead me to the back of the store to sit on a bench, where’d I was told to sit and wait for the manager to come and get me. Once the manager came, he walked me through the employee only area, past some sweaty & stinky employees to his office. The interview itself was okay; it was informal. He asked about prior retail experience & what possessed you to apply.
Basic simple interview, mine was over the phone asking availability, why you want to work here, your strengths and weaknesses. They will tell you a little bit about working there and the company and thats about it. Nothing difficult and they will give you scenarios to see how you would handle them.
Interview questions [1]
Question 1
if there was an upset customer, how would you handle it?
I applied online. I interviewed at Kohl's (Stockbridge, GA)
Interview
Process was pretty simple and straightforward. Longest part was waiting between the initial application and being selected to schedule an interview, which took about 6 weeks. My phone interview lasted around 20 minutes where they asked the typical questions. I was hired the next day.
I applied online. The process took 3 days. I interviewed at Kohl's (Westminster, CO) in Nov 2025
Interview
Got the interview but was told to re-schedule to the next day just 45 mins ahead. Then the manager or supervisor (named Laura) never called back. I don't even bother to call them back because I ended up accepted a better offer from another company.
Interview questions [1]
Question 1
"I will need to re-schedule you to a different day" (45 mins before the interview)
Seasonal Sales Associate applicants have rated the interview process at Kohl's with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Seasonal Sales Associate roles take an average of 8 days to get hired, when considering 397 user submitted interviews for this role. To compare, the hiring process at Kohl's overall takes an average of 11 days.
Common stages of the interview process at Kohl's as a Seasonal Sales Associate according to 397 Glassdoor interviews include:
Group panel interview: 38%
One on one interview: 14%
Drug test: 12%
Background check: 12%
Skills test: 7%
Phone interview: 5%
Presentation: 5%
Personality test: 3%
IQ intelligence test: 2%
Other: 2%
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