Sales Associate applicants have rated the interview process at Kohl's with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 8 days to get hired, when considering 715 user submitted interviews for this role. To compare, the hiring process at Kohl's overall takes an average of 11 days.
Common stages of the interview process at Kohl's as a Sales Associate according to 715 Glassdoor interviews include:
One on one interview: 21%
Group panel interview: 17%
Drug test: 13%
Background check: 10%
Phone interview: 9%
Presentation: 9%
Skills test: 8%
IQ intelligence test: 6%
Personality test: 4%
Other: 2%
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I applied online. I interviewed at Kohl's (Passaic, NJ) in Aug 2014
Interview
Applied online through snagajob and one week later got a call from the recruiting manager on a Friday. That Monday we scheduled the interview. She was very nice on the phone. Explained the pay, hours, ect. That Monday I went in to customer service and there was one other lady sitting there waiting with me. She came in and we went into seperate rooms so it was a one on one interview. I studied questions from this website online which did help. While I answered the questions she was writing down my answers. It almost felt as if I was talking to myself since she was looking down writing some things I said. She laughed at my answers, I'm thinking in a good way - which is how I felt. Simple questions about customers and situation based questions. Just be honest and descriptive as possible. Then she told me she is going to hire me. After that I filled out more paper work and she told me I will get a call next week two days before orientation. I am a college student that needed a flexable schedule which didn't seem to affect my application process.
Interview questions [1]
Question 1
Is a customer always right? What do you do when you can't come into work?
It was a pretty standard interview with situational questions and they explained the job duties. They also took me around the store to show me around and introduce me to everyone.
Pretty straight forward, the interview was like any other for any clothing company. Pretty quick, from call to being on the job took 1-2 weeks minimum. Though pay wasn’t that great, it was still a good learning experience.
Interview questions [1]
Question 1
If a customer asked for a location of a product what will you do
Fairly easy interview with standard questions about experience and availability. The interviewer was professional and explained the role clearly. I was surprised to learn of evening availability requirements that were not reflected in the availability I submitted on my application.