The process took 1+ week. I interviewed at Kohl's in Nov 2009
Interview
Interviewed with two managers, questions were quick and basic- I was applying during their busiest season. They asked how I felt about theft, what my transportation situation was, and gave several customer service scenarios to which you had to tell how you would respond. They then start a background check, which takes about a week. They called me back pretty much a week later and offered me a job. The managers were friendly enough, the office and breakroom were bright and friendly. Nothing to be scared of.
Interview questions [1]
Question 1
Think of a time when you were asked to change your priorities, and how you dealt with it.
It was easy and simple. Only 1 round and then offer sent through email. Should we easy to answer questions if you look into the company. Not hard at all
The process took 1 week. I interviewed at Kohl's (Phoenix, AZ)
Interview
This is a group interview with about 5-6 people also being interviewed. There is usually 2 people interviewing the group. It is just one round of interviewing. Could be a little intimating if you haven't done an interview before
Interview questions [1]
Question 1
How do help a customer if you don't know the answer?
The interview process was very easy and smooth. Mostly behavioral questions about how I handle customers and difficult situations. The overall experience was great and was on the easier side of the previous interviews I had done prior.