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      Kohl's

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      Customer Care Advocate Interview

      Sep 25, 2015
      Anonymous Interview Candidate
      Dallas, TX
      No offer
      Positive experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at Kohl's (Dallas, TX)

      Interview

      First step is taking an online assessment test pretty easy common sense questions. And then Hr called for a phone screening, typical job interview questions. And then after phone screening, she scheduled me to do a interview in person to meet with the managers. Went in to a room, sat with another applicant and the manager asked both of us 4 detailed question. Work situational questions. The manager was pretty cool and laid back. And after we did the interview, he said to wait for a call, could take about 3-7days.

      Interview questions [1]

      Question 1

      Why do you want to work for kohls?
      Answer question

      Kohl's interviews FAQs

      • Customer Care Advocate applicants have rated the interview process at Kohl's with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Care Advocate roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Kohl's overall takes an average of 11 days.
      • Common stages of the interview process at Kohl's as a Customer Care Advocate according to 1 Glassdoor interviews include:

        Personality test:  33%

        Phone interview:  33%

        Other:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(2750) ;
        2. Retail Sales Associate(873) ;
        3. Sales Associate/Cashier(739) ;
        4. Cashier(706) ;
        5. Sales Floor Associate(479) ;
        6. Customer Service Representative(380) ;
        7. Associate(363) ;
        8. Customer Service Associate(340) ;
        9. POS Associate(332) ;
        10. Seasonal Sales Associate(270) ;
        11. Assistant Store Manager(219) ;
        12. Beauty Advisor(217) ;
        13. Kohls Sales Associate(206) ;
        14. Point of Sale Associate(184) ;
        15. Store Manager(178) .


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      Jobs at Kohl's

      2 jobs in United States
      Store Operations Planner
      Menomonee Falls, WI
      ·
      $62K - $86K /yr
      (Glassdoor est.)
      View job
      Senior Campaign Strategy Coordinator
      Menomonee Falls, WI
      ·
      $65K - $90K /yr
      (Glassdoor est.)
      View job
      View all Customer Care Advocate Jobs