Customer Service Representative applicants have rated the interview process at Krispy Kreme with 1.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Krispy Kreme overall takes an average of 10 days.
Common stages of the interview process at Krispy Kreme as a Customer Service Representative according to 3 Glassdoor interviews include:
One on one interview: 60%
Personality test: 20%
Skills test: 20%
Here are the most commonly searched roles for interview reports -
I applied in-person. I interviewed at Krispy Kreme (Concord, CA) in Feb 2015
Interview
One interview with a really energetic manager, down to earth and made me feel completely comfortable. She mentioned room for growth was in the future for the individuals who would like to grow with the company. She also explained the franchise and how rapid the brand was growing. I like the fact that it was extremely close to my home and I love donuts!
Interview questions [1]
Question 1
why do you want to work for krispy kreme?
what is your availability?
Face to Face formal interview - Discussion of skills, experience, and fit for the role
- Research the company, role, and industry
- Reviewing your resume, skills, and experiences
- Preparing answers to common interview questions
Interview questions [1]
Question 1
Explain a time when you went beyond to help the customer.
I applied online. The process took 1 day. I interviewed at Krispy Kreme (Bedok New Town, ) in Jan 2019
Interview
The interview process is a multi-stage process for hiring new employees. The interview process typically includes the following steps: writing a job description, posting a job, scheduling interviews, conducting preliminary interviews, conducting in-person interviews, following up with candidates and making a hire.
Interview questions [1]
Question 1
What attracts you most to this position and company?