Customer Service Representative applicants have rated the interview process at L.L. Bean with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 93% positive. To compare, the company-average is 73.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 18 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at L.L. Bean overall takes an average of 18 days.
Common stages of the interview process at L.L. Bean as a Customer Service Representative according to 14 Glassdoor interviews include:
One on one interview: 35%
Skills test: 24%
Group panel interview: 18%
Phone interview: 12%
Personality test: 6%
Background check: 6%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at L.L. Bean (Freeport, ME) in Jun 2011
Interview
Had to travel to Freeport
Wait in waiting room
Wait to be called into cubicle with one interviewer.
Simple, silly questions.
If hired, you go see a nurse - very basic - blood pressure, hand strength, reveal your health history.
Get photo ID.
If you re-apply ever year it can be done online. They try to make it easier each year.
Interview questions [1]
Question 1
Cant really remember. Pretty basic things like how would you respond to an angry customer.
long process, about a month at least, divided into 3 steps that measure you as a whole. people are nice and happy to answer your questions, now glassdoor pls let me see the reviews jesus
Great hiring process great interviews good company to work for I would highly recommend and I think everyone should work for them given the chance. Good company culture. Good corporate culture
I applied through an employee referral. The process took 2 weeks. I interviewed at L.L. Bean (New York, NY)
Interview
Phone interview HR called to screen my resume and ask questions about my experience. After the phone interview received a call back to schedule an onsite interview where I meet the hiring manager. The interview was very successful and the process was simple.