I applied online. The process took 5 weeks. I interviewed at L'Oréal (London, England) in Oct 2017
Interview
Applied online via L’Oreal website
Telephone interview with Lancome Area Manager
Interview with area Manager
Interview with store manager that I would be working in
Once offered the job discussed salary and hours
Interview questions [1]
Question 1
Past experience
What I can bring to the team
What do I know about the brand
An example of a time dealing with a difficult client
I applied online. The process took 2 weeks. I interviewed at L'Oréal (Wellington, Wellington) in Oct 2013
Interview
They asked me about my previous sales experience and experience with customer service - such as how I dealt with difficult customers, how I have worked as part of a team, and how I achieve my sales targets.
Interview questions [1]
Question 1
Familiarity with sales targets, link-selling, up-selling, customer service
Counter Manager applicants have rated the interview process at L'Oréal with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63% positive. This is according to Glassdoor user ratings.
Candidates applying for Counter Manager roles take an average of 10 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at L'Oréal overall takes an average of 33 days.
Common stages of the interview process at L'Oréal as a Counter Manager according to 2 Glassdoor interviews include:
Phone interview: 50%
Group panel interview: 25%
Background check: 25%
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