Customer Service Representative applicants have rated the interview process at Lee Enterprises with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 16 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Lee Enterprises overall takes an average of 22 days.
Common stages of the interview process at Lee Enterprises as a Customer Service Representative according to 5 Glassdoor interviews include:
Drug test: 25%
Background check: 25%
Skills test: 13%
Phone interview: 13%
One on one interview: 13%
Group panel interview: 13%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Lee Enterprises (Crown Point, IN) in Sep 2015
Interview
I got a phone call 2 days after filling out my app. The interview and training is at the Crown Point office. The interview was a group setting with two interviewers and three interviewees. The questions were straightforward and the interview was pretty laid back. I heard back from them by the end of day and was offered a position.
Interview questions [1]
Question 1
Explain a time when you had to handle a situation without supervisor backup.
I applied through a recruiter. I interviewed at Lee Enterprises (Syracuse, NY) in Jun 2024
Interview
Easy, quick, straightforward. However very vague on a lot of the ins and outs of the job. Interviewer was kind and made conversation flow well. I do get the impression they change the interview for each candidate based on what makes them the most appealing to say yes to- despite if it’s true or not.
Interview questions [1]
Question 1
Skill set that would be applicable to the position.
Very comfortable and easy going interview process with a couple of managers. They were quick to reply and communicate. Staff was nice in my initial meetings. Personality oriented questions, team oriented questions, and brief run through of past experiences. I did not supply a cover letter.