Claims Adjuster applicants have rated the interview process at Liberty Mutual Insurance with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Adjuster roles take an average of 20 days to get hired, when considering 108 user submitted interviews for this role. To compare, the hiring process at Liberty Mutual Insurance overall takes an average of 23 days.
Common stages of the interview process at Liberty Mutual Insurance as a Claims Adjuster according to 108 Glassdoor interviews include:
Phone interview: 25%
Group panel interview: 15%
One on one interview: 14%
Background check: 11%
IQ intelligence test: 8%
Personality test: 8%
Skills test: 7%
Drug test: 5%
Presentation: 5%
Other: 2%
Here are the most commonly searched roles for interview reports -
I filled out the online application but did not submit because I could not take the assessment on a phone.I had to wait until I had desktop access. I received an email that I needed to click on a line to access the application to continue when I had desktop access. Before I could even do that, I received notification that I was no longer in consideration. I also got the same email on another application I had submitted. I took the assessment on that application that was submitted successfully and andI do believe I passed the math-multi tasking assessment. They should at least tell if you pass the assessment. I am frustrated by the process of automated replies and emails that you can not respond to--do not reply. I believe my application was rejected by mistake since hadn't finished the application- but no way to contact anyone. If they don't care enough to provide a number to reach out to the company of a possible glitch... I may not want to work there and may have dodged a bullet. Very unprofessional.
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Other Claims Adjuster Interview Reviews for Liberty Mutual Insurance
I interviewed at Liberty Mutual Insurance (Deland, FL)
Interview
Had a quick 15-30 minute phone screen with an HR recruiter for the position. The recruiter was pleasant and professional. They clearly outlined the core expectations of the role and went over my resume to verify my background. They also asked a few standard behavioral questions to gauge my experience.
I applied online. I interviewed at Liberty Mutual Insurance (Mashpee, MA) in Mar 2026
Interview
Pretty straight forward. I felt comfortable speaking about myself and answering questions. I felt my questions were answered appropriately. I would have liked more scenario based questions. Overall can’t complain
I interviewed at Liberty Mutual Insurance (Dallas, TX)
Interview
Did not follow up, very difficult to schedule interview and get in touch with interviewer. Scheduling platform kept failing. Interview process was straight forward, did not follow up with me afterwards so i have no idea what happened.