I applied online. I interviewed at Liberty Mutual Insurance
Interview
Completed an online application and assessment followed by phone interview which was then followed by an in person interview. Basic behavioral questions were asked for both interviews. Process took about 3 weeks.
Interview questions [1]
Question 1
Describe a time you had to deal with an upset customer?
I applied through an employee referral. I interviewed at Liberty Mutual Insurance in Feb 2026
Interview
Interviews were fine. Problem came after when senior manager said 1-2 weeks. 6 weeks went by and she said a recruiter would be in touch. No one ever reached out to me. I got the automated “feedback survey” form in my email as a decision. Disappointing.
I applied online. I interviewed at Liberty Mutual Insurance (Atlanta, GA) in Dec 2025
Interview
Phone screen
Hiring manager and team manager
Offer
Very simple and straight forward. Asked about my background primarily and 2 star questions. Received a call with an offer before the end of the day.
Interview questions [2]
Question 1
Tell me how you manage your desktop during high volume
HR made a very quick call, it only lasted a few minutes. They mainly asked about my previous experience and went through a few basic checklist questions, like confirming my eligibility and availability. It felt more like a preliminary screening rather than a full interview.