Lidl Customer Service Assistant interview questions
based on 24 ratings - Updated Apr 9, 2025
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
24 interviews
Viewing 21 - 24 of 24 Interviews
Lidl interviews FAQs
Customer Service Assistant applicants have rated the interview process at Lidl with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 56.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Assistant roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Lidl overall takes an average of 20 days.
Common stages of the interview process at Lidl as a Customer Service Assistant according to 1 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
Applied online, few days later got an email about a telephone interview. Very straightforward competency questions, lasted about 10 min. Few days later got asked to come to a group assessment miles away.
I applied online. I interviewed at Lidl (Oxford, England) in Jul 2016
Interview
They interviewed me by phone. As I was a little nervous as English it is not my mother tongue, the interviewer was quite easy to understand. Questions almost of them I saw here and through the website of http://careers.lidl.co.uk/cps/rde/career_lidl_uk/hs.xsl/application-interview-tips-1914.htm I prepared the answers
Interview questions [1]
Question 1
What do you know about Lidl
What can you bring to the company
Do you know about tasks doing in Lidl
How far is from your home and how did you manage to arrive there
Tell me about your jobs in last three years
Lets me know what is your situation now
I applied online. The process took 1 week. I interviewed at Lidl (Bourne, England) in Jul 2016
Interview
Applied online for the position .Within a week I had an e-mail to arrange a telephone interview. This took place 4 days later. The telephone call was relaxed as long has you had done some research on the company. Was told through to the next stage and offered an interview for the next week.
Interview questions [1]
Question 1
What can you tell us about Lidl ?
Why should we employ you?
What is good customer service?