Customer Assistant applicants have rated the interview process at Lidl with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 56.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 11 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Lidl overall takes an average of 20 days.
Common stages of the interview process at Lidl as a Customer Assistant according to 7 Glassdoor interviews include:
One on one interview: 36%
Skills test: 27%
Background check: 9%
Phone interview: 9%
Other: 9%
Presentation: 9%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Lidl (Fishponds, England) in Aug 2017
Interview
I applied online, completing the customer service and numeracy assessment. I received a phone call and email two weeks later saying they were very interested in my application and inviting me to an interview in the store the following week.
Unfortunately the interviewer had clearly not looked at my application beforehand; they seemed unaware that I was about to be starting university, and unimpressed that I did not know which hours I would need to be there yet (bear in mind I was applying for a position of 11-20 hours per week). I was asked three other brief questions, then told about what the role would entail before being rushed out the door. The whole thing was over in less than five minutes.
I received an email the following morning informing me I had been unsuccessful.
they introduce themselves and then you have to introduce yourself and tell them about yourself and they tell you what is the interview process and then they start asking the interview questions.
I applied online. I interviewed at Lidl (Exeter, England)
Interview
It was a telephone interview. It was pretty straight forward and short. Asked me about my availability, how do I commute?, short summary of my resume, have I every attended an interview for lidl in the past three months.
Interview questions [1]
Question 1
Why do I want to work in lidl out of all the other retailers?
I applied in-person. I interviewed at Lidl (London, England) in Jul 2026
Interview
Scripted questions that were very simple if you have had any sort of retail/ service experience so nothing too outlandish. Would suggest to come prepared with some basic knowledge of retail before hand is you are unfamiliar.
Interview questions [1]
Question 1
How would you deal with a spillage on the shop floor while you are busy with a task.