Is it hard to get hired as a Customer Service Representative CSR at Lincoln Financial Group?

Customer Service Representative CSR applicants have rated the interview process at Lincoln Financial Group with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 63.7% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Service Representative CSR at Lincoln Financial Group?

Candidates applying for Customer Service Representative CSR roles take an average of 33 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Lincoln Financial Group overall takes an average of 27 days.

Where can I find Lincoln Financial Group interview experiences by job title?

Customer Service Representative (68) ; Claims Examiner (52) ; Intern (39) ; Business Analyst (29) ; Manager (29) ; Analyst (27) ; Senior Consultant (27) ; Claims Specialist (26) ; Director (23) ; Consultant (22) ; Internal Wholesaler (20) ; Senior Claims Examiner (20) ; Case Manager (18) ; Client Service Representative (17) ; Short Term Disability Case Manager (17)

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Lincoln Financial Group

Lincoln Financial Group Customer Service Representative CSR interview questions

based on 19 ratings - Updated Mar 7, 2025

Average interview difficulty

Mostly positive interview experience

How others got an interview

78%
Applied online
Applied online
11%
Recruiter
Recruiter
11%
Employee Referral
Employee Referral

Interview search

19 interviews

Account Manager Interview

Oct 29, 2014

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied through an employee referral. The process took 3 months. I interviewed at Lincoln Financial Group in May 2011

Interview

Fairly basic. However, I had over 5 phone interviews before meeting with a director for a one on one interview. Make sure to ask questions about the different levels of the position that you are interviewing for. Cost of living raises may not be included.

Account Manager Interview

Jun 17, 2014

Anonymous employee

Accepted offer

Neutral experience

Average interview

Application

I applied through a recruiter. The process took 4 weeks. I interviewed at Lincoln Financial Group (Fort Wayne, IN)

Interview

Process to about 4 weeks from being to end. There were 4 different interviews with four different people. There were lots of questions covering a number of different topics related to the job requirements. The process was pleasant overall.

Interview questions [1]

Question 1

Can you accept less salary if we make up the difference in a Bonus Plan.

1 Answer

Customer Service Representative Interview

Mar 19, 2014

Anonymous employee

Accepted offer

Neutral experience

Average interview

Application

I applied online. The process took 2 weeks. I interviewed at Lincoln Financial Group (Fort Wayne, IN) in Jun 2012

Interview

Interview over the phone first and then may get called back for in person interview.

Viewing 16 - 19 of 19 Interviews

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Lincoln Financial Group interviews Lincoln Financial Group Customer Service Representative CSR interviews

Lincoln Financial Group

Lincoln Financial Group Customer Service Representative CSR interview questions

Average interview difficulty

Mostly positive interview experience

How others got an interview

Interview search

Account Manager Interview

Account Manager Interview

Customer Service Representative Interview

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Lincoln Financial Group interviews FAQs

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