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      Customer Success Manager Interview

      Jun 6, 2019
      Anonymous Interview Candidate
      São Paulo, São Paulo
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at LinkedIn (São Paulo, São Paulo)

      Interview

      Inicialmente acreditei que era um processo organizado e sério, com expectativa positiva... Porém, ao final, cheguei à conclusão de que é exatamente o oposto. Passei por 6 etapas para a posição (todas com ótimos feedbacks), e na sexta, me foi dado um retorno positivo, inclusive com promessa de envio de proposta de salário e benefícios. Até então, nada disso havia sido aberto. No dia seguinte, o contato de RH me afirma que esqueceram de uma etapa (???) e que deveria realizar uma entrevista com o Head da área. A entrevista foi feita, e após quase duas semanas, me afirmaram que eu era muito sênior para a vaga (????) e que achavam que eu possuía perfil para a área de Vendas, sendo oferecida uma oportunidade para iniciar, bem, um novo processo seletivo. Eu agradeci e recusei. Chegar até o final de mais de 7 etapas com alto nível de exigência para ter o retorno de que sou "muito sênior" foi bem bizarro. Infelizmente, não me vejo participando de mais nenhum processo nessa empresa. Processo seletivo altamente questionável, com falta de transparência e credibilidade.

      Interview questions [1]

      Question 1

      Se eu tivesse que lidar com uma carteira de mais de 200 clientes, como priorizaria?
      1 Answer

      Other Customer Success Manager Interview Reviews for LinkedIn

      Customer Success Manager Interview

      Jul 17, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at LinkedIn

      Interview

      There were four rounds of interviews. Started with Phone screening from Recruiter, followed by hiring manager interview and thereafter peer interview and ended with panel interview. Panel interview consisted of a case study.

      Interview questions [1]

      Question 1

      Strategies to manage the book of accounts.
      Answer question

      Customer Success Manager Interview

      Nov 29, 2024
      Anonymous Interview Candidate
      Hong Kong
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at LinkedIn (Hong Kong) in Jul 2024

      Interview

      I was approached by a LinkedIn in-house recruiter in July 2024, and interviewed during that month. The process included 4 interview rounds across 2 weeks. Round 1: HR Interview Round 2: Hiring Manager Interview Round 3: Peer Interview Round 4: Case Study (1-week prep) followed by a Panel Interview with the Hiring Manager and Head of Sales (1.5 hours) It was overall a very enjoyable experience. At each stage, you could tell the interviewers spent time looking into your profile and asked thought-provoking questions. They showed interest in your responses and compelled you to share more about yourself and your experiences. The interviewers were all personable and displayed top-tier professionalism throughout the interview process.

      Interview questions [1]

      Question 1

      What skills in your current role do you think are translatable to LinkedIn?
      Answer question

      Customer Success Manager Interview

      Jan 28, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at LinkedIn

      Interview

      interview and business role play presentation on a few interview steps, it can take over 2 months, phone screen as well. Be prepared and get to know all products and why you applied.

      Interview questions [1]

      Question 1

      why do you want to work here
      Answer question
      2

      LinkedIn interviews FAQs

      • Customer Success Manager applicants have rated the interview process at LinkedIn with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 54.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Manager roles take an average of 39 days to get hired, when considering 28 user submitted interviews for this role. To compare, the hiring process at LinkedIn overall takes an average of 28 days.
      • Common stages of the interview process at LinkedIn as a Customer Success Manager according to 28 Glassdoor interviews include:

        Phone interview:  27%

        One on one interview:  18%

        Group panel interview:  18%

        Background check:  15%

        Presentation:  11%

        Skills test:  4%

        Drug test:  3%

        Personality test:  3%

        IQ intelligence test:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(497) ;
        2. Software Engineer(486) ;
        3. Senior Software Engineer(309) ;
        4. Account Director(252) ;
        5. Relationship Manager(222) ;
        6. Customer Success Manager(119) ;
        7. Senior Account Executive(118) ;
        8. Sales(115) ;
        9. Manager(110) ;
        10. Staff Software Engineer(107) ;
        11. Sales Manager(92) ;
        12. Sales Development Representative (SDR)(86) ;
        13. Account Manager(85) ;
        14. Senior Account Director(80) ;
        15. Recruiter(60) .


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