I applied online. The process took 2 months. I interviewed at Loblaw Companies (Toronto, ON) in Jun 2021
Interview
Apply online, Phone call to discuss your background first round , asking customer experience scenario questions, then in person with HR, then in person with manager and store manager. Then wait for background check, then you can start working. But there is no contact or lease to sign.
Interview questions [1]
Question 1
Describe an experience you had a angry customer? How did you handle it
Applied online and received email for scheduling a phone call interview after about 2 weeks. Being asked senario questions about your previous customers services experiences. Then waited for about 3 weeks. Had an in person interview with HR, then another 2 weeks the third round of interview with Direct manager. Then provide offer.
Interview questions [1]
Question 1
Tell me about an experience you serviced an upsert customer nnd how you handled it.
I applied online. The process took 2 weeks. I interviewed at Loblaw Companies (Vancouver, BC) in Jul 2014
Interview
Pretty standard, phone interview first, then if you pass that, you will go to an in person interview. Standard questions, fairly easy to pass, it depends on the franchisee and person who is interviewing you more than the questions they are asking. They usually look for a personality type over correct answers.
Interview questions [1]
Question 1
Financial questions-What was your profit/shrink/sales from previous job?
Department Manager applicants have rated the interview process at Loblaw Companies with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Department Manager roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Loblaw Companies overall takes an average of 16 days.
Common stages of the interview process at Loblaw Companies as a Department Manager according to 1 Glassdoor interviews include:
Background check: 20%
Group panel interview: 20%
Phone interview: 20%
One on one interview: 20%
Skills test: 20%
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