I applied online. The process took 6 weeks. I interviewed at Logix Federal Credit Union (Burbank, CA) in Jun 2019
Interview
I applied online. A month later, a recruiter contacted me via email to take a personality test. I passed and then went on three in-person interviews over the course of two weeks.
The first one was with a recruiter at their Burbank headquarters.
The second was with two of the branch managers at the branch I'm working at.
The third was a culture interview with two current employees to see if my culture and the company's culture aligned.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customer. (this was asked in all three interviews)
Name a time you dealt with a difficult customer. How did you handle the situation, what was the outcome, and what did you learn from this experience? (asked in two of the interviews)
How many times do you show another coworker how to do something before you ask a manager to get involved?
Aside from training, what else would you do to ensure you learn and thoroughly know about the different products we offer?
Why did you choose this company?
Why do you want to work here?
Why are you leaving your current job?
What is your communication style?
What motivates you?
How much do you know about the banking industry?
Where do you see yourself in one, two, and five years from now?
Why should I hire you?
Three Phone calls first with HR. Second with Management. Third is a culture interview. All were very relaxed and comfortable. Culture interview is very simple with a random employee from the company just making sure you are a good fit.
Interview questions [1]
Question 1
Tell me a time you went above and beyond for a customer.
I applied online. The process took 2 months. I interviewed at Logix Federal Credit Union
Interview
The interview process was very organized and thorough. They made sure to cover all the bases by requiring a phone interview, wonderlic test, culture interview and face to face interview. They were always prompt with their replies to phone calls and keeping you updated with your status. Every encounter with the staff was pleasant and professional.
Interview questions [1]
Question 1
The interview questions are typical, punctuality, honesty, past work history, etc. The culture interview is a wonderful opportunity to learn about Logix and see if it is the right fit for you.
Branch Teller applicants have rated the interview process at Logix Federal Credit Union with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Branch Teller roles take an average of 51 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Logix Federal Credit Union overall takes an average of 42 days.
Common stages of the interview process at Logix Federal Credit Union as a Branch Teller according to 3 Glassdoor interviews include:
Drug test: 25%
One on one interview: 25%
Skills test: 13%
Phone interview: 13%
IQ intelligence test: 13%
Background check: 13%
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