Interview process is much simpler as need to be more confident and should know the basic troubleshooting.
As well some basics questions how you will help the clients who was not familiar with technology
I interviewed at Long View Systems (Vancouver, BC)
Interview
It was a fantastic experience from start to finish. The recruiter was pleasant to deal with and provided a thorough explanation of the process and each step. I felt well taken care of throughout the entire hiring process.
I applied through an employee referral. I interviewed at Long View Systems (Toronto, ON)
Interview
Smooth interview process. The First call was with the recruiter and an interview was set up with a technical team of 2 leads. An offer was made after the interview.
Interview questions [1]
Question 1
How to manage end-user issues.
How to troubleshoot issues.
I applied through an employee referral. I interviewed at Long View Systems in Nov 2023
Interview
Hands down the most positive interview process I've had. I had all stages of the interview the same day and got an offer the same day. it was an accelerated process
Interview questions [1]
Question 1
Describe various troubleshooting steps that would you regularly encounter as help desk