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      Customer Service Associate Interview

      Oct 9, 2012
      Anonymous employee
      Savannah, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Lowe's Home Improvement (Savannah, GA) in Aug 2012

      Interview

      After receiving a phone call to set up the interview it was an excellent experience. The first part of the interview was with the Human Resources Director . She was extremely pleasant and very thorough when explaining company goals, procedures and benefits. She then asked a series of questions regarding my professional experiences. Once she concluded her part of the interview I sat down with an Assistant Manager who was equally pleasant and knowledgable. He went over specifics of the department and emphasized the focus on customer service. He also asked a series of questions regarding work history.

      Interview questions [1]

      Question 1

      All of the questions were focused on work experience and how to handle problems. The only difficult question for me personally was retail related because my experience in retail was limited.
      Answer question
      3

      Other Customer Service Associate Interview Reviews for Lowe's Home Improvement

      Customer Service Associate Interview

      Jun 17, 2026
      Anonymous employee
      Zephyrhills, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Lowe's Home Improvement (Zephyrhills, FL)

      Interview

      Rather easy interview process. There were only a handful of questions that were pretty standard for a retail position. When the interview was scheduled, I was told it was one person, but ended up being another person conducting the interview, which wasn't a big deal, but when you go in to the place it's nice to ask for the correct person.

      Interview questions [1]

      Question 1

      When was a time that you've gone above and beyond for a customer?
      Answer question

      Customer Service Associate Interview

      Mar 12, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Lowe's Home Improvement

      Interview

      It was Easy and I was able to get the job done. It was a good experience and I had a great time. Questions asked were about my experience with home improvement.

      Interview questions [1]

      Question 1

      What do I know about plumbing
      Answer question

      Customer Service Associate Interview

      Feb 17, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Lowe's Home Improvement

      Interview

      Pretty easy interview. Basic questions about work history. What experience you have pertaining to the role. A few scenario questions about customer interaction and teamwork. Pretty much show confidence you can handle the job.

      Interview questions [1]

      Question 1

      Tell me about a time you had to step up.
      Answer question