Customer Service applicants have rated the interview process at Lowe's Home Improvement with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 84% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 18 days to get hired, when considering 32 user submitted interviews for this role. To compare, the hiring process at Lowe's Home Improvement overall takes an average of 13 days.
Common stages of the interview process at Lowe's Home Improvement as a Customer Service according to 32 Glassdoor interviews include:
One on one interview: 31%
Drug test: 19%
Background check: 15%
Skills test: 13%
Phone interview: 6%
Other: 4%
Personality test: 4%
Presentation: 4%
Group panel interview: 2%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Lowe's Home Improvement (Pittsburgh, PA) in Dec 2018
Interview
You go in and they make you wait for about 20 minutes, someone comes to get you to interview with one of the Managers. Then they are Supposed to call you back with information on the next step, i.e. background check, whatever. They never called me back at all, and I did call them back four times; I was told I would be contacted the next day. I did tell them I was listed as a disabled Veterans, but I was still capable of working without a problem. I also, told them they could call the VA and verified this! I was supposed to get an offer as the Manager gave me the impression, but I think she was just trying to get ride of me........
Interview questions [1]
Question 1
Could you perform the job? What hours can you work? their were a few others.
I interviewed at Lowe's Home Improvement (Alexandria, LA)
Interview
Took forever to get the right manager to even interview me. Then the interview was quick, short and easy to pass. There was also a mouth swap drug test too.
I applied online. I interviewed at Lowe's Home Improvement (Phoenix, AZ)
Interview
They called to ask if i could come in for an interview. The interview took place in the back room with the assistant manager. He was very nice DURING the interview.
Interview questions [1]
Question 1
What has been your experience with customer service?
I applied online. I interviewed at Lowe's Home Improvement
Interview
Filled out application heard back within a weeek for screening and interview. The interview process was good. My interview was done remotely. Standard questions and process but did not accept job but it went well and smooth.
Interview questions [1]
Question 1
Standard interview questions about work style and personality