Credit Coordinator/SOS Coordinator applicants have rated the interview process at Lowe's Home Improvement with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Credit Coordinator/SOS Coordinator roles take an average of 10 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Lowe's Home Improvement overall takes an average of 13 days.
Common stages of the interview process at Lowe's Home Improvement as a Credit Coordinator/SOS Coordinator according to 11 Glassdoor interviews include:
Drug test: 17%
One on one interview: 17%
Personality test: 17%
Background check: 17%
Phone interview: 9%
Group panel interview: 9%
IQ intelligence test: 6%
Skills test: 6%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at Lowe's Home Improvement
Interview
It is a two-tiered interview session. First, you meet with the HR Manager; then, the Assistant Store Manager. In each interview session they provide you with scenarios and ask that you give real-world experience as to how you dealt with that scenario.
Interview questions [1]
Question 1
Give an occasion when you dealt with an unhappy customer. What was the situation and how did you handle it?
I applied online. I interviewed at Lowe's Home Improvement (Alliance, OH) in Oct 2017
Interview
7 detailed experience based questions I would recommend thinking up several situations you've encountered and having an answer prepared consiting of problem/situation and solution. The drug screening is orally done and the initial hiring process takes about a week for the background check to go through
Interview questions [1]
Question 1
Describe a time someone asked you to do something wrong.
I applied online. The process took 1+ week. I interviewed at Lowe's Home Improvement (Cicero, NY) in Mar 2016
Interview
Somewhat standard interview questions. Lowe's requires 3 people to apply and interview for the position before they can close the job opening so depending on how many people apply it can take a while to get hired. Standard drug and background check. The HR Manager conducts the interview and will be the one to contact you on the status of your application.
Interview questions [3]
Question 1
Name a time you had to relay results to someone. What happened? What was the outcome?
I applied online. The process took 1 week. I interviewed at Lowe's Home Improvement (Arlington, WA) in Mar 2016
Interview
Interview was relaxed and easy going. Questions were thorough without being intrusive. Interviewers were genuinely nice. I waited a little longer than my start time, nobody seemed to know I was there. Interviewer was very apologetic for making me wait. The interview lasted about 15 minutes. I would definitely apply here again if am interesting position became available.
Interview questions [1]
Question 1
Tell me about a time you had to problem solve a difficult customer situation?