Sales Specialist Pro Services applicants have rated the interview process at Lowe's Home Improvement with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Specialist Pro Services roles take an average of 12 days to get hired, when considering 23 user submitted interviews for this role. To compare, the hiring process at Lowe's Home Improvement overall takes an average of 13 days.
Common stages of the interview process at Lowe's Home Improvement as a Sales Specialist Pro Services according to 23 Glassdoor interviews include:
Drug test: 21%
Background check: 16%
Group panel interview: 14%
Skills test: 14%
One on one interview: 14%
Phone interview: 8%
Personality test: 5%
Presentation: 4%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at Lowe's Home Improvement (Virginia Beach, VA) in May 2011
Interview
I applied as an employee through the employee portal. They post positions for five days and once those are up, they pick the top three candidates for interview. There are a multitude of questions regarding customer service in the specialist interview. Their questions are mostly conversational: "Tell me about a time...".
Interview questions [1]
Question 1
We are working under the assumption that I am a customer. Pick a product in the store and sell it to me. Why would I buy this? What if I don't want to spend that kind of money? Why would I benefit from this product?
I interviewed at Lowe's Home Improvement (Richmond, VA)
Interview
The interview was informal and awkward, with little communication or instructions. The questions were awkward as well. The position was also not advertised or described as a sales position, it focused mainly on working the desk and helping contractors with their orders. This is apparently a sales job with unreachable sales goals.
Interview questions [1]
Question 1
What was a tight deadline you've had and what did you do to achieve it?
What was a tough customer interaction you had and how did you handle it?
I applied online. I interviewed at Lowe's Home Improvement (San Antonio, TX)
Interview
You meet with HR and the manger of the department. Sometimes the store manger will be there. Pretty easy interview if you’ve been working at Lowe’s previously. If not, you need to know the “Lowe’s” language and about sales.
Ask about previous job history. Ask questions about customer service experience. Ask questions about sales experience. Explain your role and how you would do it. Talk about pay at the end.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer.