Customer Service applicants have rated the interview process at Lowe's Home Improvement with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 84% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 18 days to get hired, when considering 32 user submitted interviews for this role. To compare, the hiring process at Lowe's Home Improvement overall takes an average of 13 days.
Common stages of the interview process at Lowe's Home Improvement as a Customer Service according to 32 Glassdoor interviews include:
One on one interview: 31%
Drug test: 19%
Background check: 15%
Skills test: 13%
Phone interview: 6%
Other: 4%
Personality test: 4%
Presentation: 4%
IQ intelligence test: 2%
Group panel interview: 2%
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Simple enough process, asked generic questions, nothing was difficult at all about the interview. Asked if I had prior experience in customer service, how easily I collaborate with others, how my temper is when speaking to customers. Overall easy enough.
I interviewed at Lowe's Home Improvement (Alexandria, LA)
Interview
Took forever to get the right manager to even interview me. Then the interview was quick, short and easy to pass. There was also a mouth swap drug test too.
I applied online. I interviewed at Lowe's Home Improvement (Phoenix, AZ)
Interview
They called to ask if i could come in for an interview. The interview took place in the back room with the assistant manager. He was very nice DURING the interview.
Interview questions [1]
Question 1
What has been your experience with customer service?
I applied online. I interviewed at Lowe's Home Improvement
Interview
Filled out application heard back within a weeek for screening and interview. The interview process was good. My interview was done remotely. Standard questions and process but did not accept job but it went well and smooth.
Interview questions [1]
Question 1
Standard interview questions about work style and personality