Customer Sales Associate applicants have rated the interview process at Lowe's Home Improvement with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Sales Associate roles take an average of 10 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Lowe's Home Improvement overall takes an average of 13 days.
Common stages of the interview process at Lowe's Home Improvement as a Customer Sales Associate according to 14 Glassdoor interviews include:
One on one interview: 26%
Drug test: 26%
Background check: 23%
Skills test: 11%
IQ intelligence test: 4%
Personality test: 4%
Phone interview: 4%
Presentation: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at Lowe's Home Improvement (San Antonio, TX) in Apr 2013
Interview
They ask you " think of a time when you...." type questions. They are searching for how you would handle situations.
After you pass that portion then they let you interview with the next one on the management chain. From there if you pass you'll be asked to submit to a drug test.
Interview questions [1]
Question 1
"Think of a time when you were out of a product, and the customer needed it for a project, what did you do for the customer?" Not verbatim but very close.
I applied online. The process took 1 week. I interviewed at Lowe's Home Improvement (Charlottesville, VA)
Interview
Applied online, received interview date in store through virtual assistant. Went to interview and was asked general interview questions. Greeted by friendly hiring manager and store managers. Accepted offer and was performed drug test and background check same day. Simple interview and the steps were quick and thorough.
Interview questions [1]
Question 1
What was a time that you offered great customer service?
I applied online. I interviewed at Lowe's Home Improvement
Interview
The manager didn’t really care about my previous experience lol, they just needed someone to cover shifts. It was really quick and I was hired the same day of interview.
The process took 1 week. I interviewed at Lowe's Home Improvement (San Diego, CA) in May 2022
Interview
It was very simple but it gets straight to the point. Over all pleasant experience since it doesn't waste anyone's time. If you are just honest you will do fine.
Interview questions [1]
Question 1
Giving previous examples of certain times where you had to go above and beyond.