Customer Service applicants have rated the interview process at Lowe's Home Improvement with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 84% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 18 days to get hired, when considering 32 user submitted interviews for this role. To compare, the hiring process at Lowe's Home Improvement overall takes an average of 13 days.
Common stages of the interview process at Lowe's Home Improvement as a Customer Service according to 32 Glassdoor interviews include:
One on one interview: 31%
Drug test: 19%
Background check: 15%
Skills test: 13%
Phone interview: 6%
Presentation: 4%
Other: 4%
Personality test: 4%
Group panel interview: 2%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Lowe's Home Improvement (Yuma, AZ) in Jul 2024
Interview
I arrived to my interview prepared with a copy of my resume. My wait time for my interview was five minutes. Once I sat down, I was asked three questions. The interview took approximately 30 minutes.
Interview questions [2]
Question 1
Give a time where you were challenged on the job. How did you handle the situation?
I interviewed at Lowe's Home Improvement (Alexandria, LA)
Interview
Took forever to get the right manager to even interview me. Then the interview was quick, short and easy to pass. There was also a mouth swap drug test too.
I applied online. I interviewed at Lowe's Home Improvement (Phoenix, AZ)
Interview
They called to ask if i could come in for an interview. The interview took place in the back room with the assistant manager. He was very nice DURING the interview.
Interview questions [1]
Question 1
What has been your experience with customer service?
I applied online. I interviewed at Lowe's Home Improvement
Interview
Filled out application heard back within a weeek for screening and interview. The interview process was good. My interview was done remotely. Standard questions and process but did not accept job but it went well and smooth.
Interview questions [1]
Question 1
Standard interview questions about work style and personality