Customer Service Representative applicants have rated the interview process at Loya Insuance Group with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 52.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Loya Insuance Group overall takes an average of 12 days.
Common stages of the interview process at Loya Insuance Group as a Customer Service Representative according to 16 Glassdoor interviews include:
One on one interview: 29%
Background check: 24%
Skills test: 14%
Phone interview: 12%
Group panel interview: 10%
Drug test: 5%
Personality test: 5%
Presentation: 2%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 2 days. I interviewed at Loya Insuance Group
Accepted offer
Positive experience
Easy interview
Application
I applied in-person. The process took 1 day. I interviewed at Loya Insuance Group (Rialto, CA) in Aug 2014
Interview
One interview session for a large group of people. I got there early so I had only one-on-one interviews.
3 total interviews in a 1-hour span and a quick typing test.
First interview asks basic information about your application and explains the company benefits. Second interview allows you to ask questions and learn more about the job. Here you will be asked to detail your education and work experience (most lengthy and important).
Third interview lets you speak to the regional manager about long-term goals.
Interview questions [1]
Question 1
In the second interview you are asked to demonstrate your Spanish proficiency in conversation.
The interview process was pretty easy. I walked in had to wait 30 min past my interview time. Once i was seen she asked maybe like 5 questions and told me i was hired.
Few Interviews with office manager and then regional after that they call your references and if all checks out they give you a call back with an offer or decline
Very easy you just need to take online test before being called in for interview. Follow up can take time not able to call back a direct number it transfers somewhere always.